Education, Training, and Event Policy
Cancellation, Refund, and Transfer Policy
Event and Program Policy
Member Rates
Current members of mParks receive reduced registration fees for events, programs, and services. Membership dues must be paid in full to qualify for member pricing. Attendees must log into their mParks account at the time of registration to receive the reduced rate, as price adjustments cannot be made once registration is complete. Individuals who are not members of mParks are required to pay the full registration fee at the time of purchase.
Registration Policy
A registration must be completed for each individual attendee.
Discounts and Promo Codes
Promo codes must be applied during the registration process. They cannot be applied after a registration has been completed, and only one promo code may be used per registration.
Cancellation, Refund, and Transfer Policy
mParks reserves the right to modify, postpone, reschedule, or cancel education, training, and/or events. mParks reserves the right to deny or revoke an individual’s registration or participation in any event if, in the judgment of mParks, participation could result in harm to the individual, other attendees, or the overall event experience.
Cancellation
If mParks cancels an event, registrants will receive a full refund of their registration fees. However, mParks is not responsible for travel, lodging, or incidental expenses incurred by participants related to attending any event.
Refunds
For in-person events, refunds will be issued for cancellations received in writing at least ten (10) business days before the event start date, less a $25 processing fee. No refunds will be given for cancellations made fewer than ten (10) business days before the program start or for registrants who do not attend. Registrations can be transferred to another individual within the same agency at no additional charge if the request is submitted in writing at least five (5) business days before the start date.
For the Conference and Trade Show, refunds will be issued for cancellations received in writing at least ten (10) business days before the event start date, less a $50 processing fee. No refunds will be given for cancellations made fewer than ten (10) business days before the program start or for registrants who do not attend.
Registrations can be transferred to another individual within the same agency at no additional charge if the request is submitted in writing at least five (5) business days
before the start date.
For live virtual events, refunds will be issued for cancellations made in writing five (5) business days or more before the event's start date, less a $10 processing fee. No refunds will be given for cancellations received fewer than five (5) business days before the event, or for registrants who do not attend.
Registrations for virtual event recordings or self-paced courses are non-refundable and non-transferable.
If an event is modified, postponed, or rescheduled (for example, changes in format, location, duration, or delivery method), all registered attendees will be notified in advance. Registration fees will remain valid for the modified event. If an attendee decides not to participate due to a significant change (such as switching from in-person to virtual or significant schedule alterations), a full refund of the registration fee will be issued upon written request.
Conference Representation Policy
To ensure fairness and alignment with mParks membership guidelines, conference attendees may represent only the organization listed in their mParks member profile.
If you wish to represent or promote another organization or company, that entity must be formally registered as a Trade Show Vendor, and you must be listed as a contact on that vendor’s membership profile. We appreciate your cooperation in helping maintain an equitable and professional conference experience for all participants.
Attendee Release
On occasion, mParks provides attendee contact information to program partners, sponsors, and exhibitors of certain events. The information provided to program partners and exhibitors will be used solely to inform attendees of promotions and networking opportunities with these partners and exhibitors at the event. Attendee information is never given to any other parties. mParks does not sell attendee information.
Use of Image
Registration and attendance at, or participation in, mParks meetings, events, and other activities constitutes an agreement by the registrant to the use and distribution (both now and in the future) of the registrant or attendee’s image or voice in photographs, videos, electronic reproductions, and audiotapes of such events and activities by mParks and other third parties, including but not limited to the venue, sponsors, and strategic partners.
Responsible Consumption
Alcoholic and non-alcoholic beverages are served at some mParks events. mParks expects participants at our events to drink responsibly. mParks is not responsible for participants being overserved. mParks and venue staff have the right to deny service to participants for any reason and can require participants to leave for inappropriate conduct.
Conduct
mParks has a zero-tolerance policy for any form of discrimination or harassment, including but not limited to sexual harassment by participants or our staff at our meetings. If you experience harassment or are aware of any incidents of unacceptable behavior, mParks requests that you inform mParks Executive Director, Nichole Fisher, so that mParks may take the appropriate action.
Examples of unacceptable behavior include, but are not limited to:
mParks reserves the right to take any action deemed necessary and appropriate, including immediate removal from the meeting without warning or refund, in response to any incident of unacceptable behavior, and mParks reserves the right to prohibit attendance at any future meeting, virtually or in person.
Member Rates
Current members of mParks receive reduced registration fees for events, programs, and services. Membership dues must be paid in full to qualify for member pricing. Attendees must log into their mParks account at the time of registration to receive the reduced rate, as price adjustments cannot be made once registration is complete. Individuals who are not members of mParks are required to pay the full registration fee at the time of purchase.
Registration Policy
A registration must be completed for each individual attendee.
Discounts and Promo Codes
Promo codes must be applied during the registration process. They cannot be applied after a registration has been completed, and only one promo code may be used per registration.
Cancellation, Refund, and Transfer Policy
mParks reserves the right to modify, postpone, reschedule, or cancel education, training, and/or events. mParks reserves the right to deny or revoke an individual’s registration or participation in any event if, in the judgment of mParks, participation could result in harm to the individual, other attendees, or the overall event experience.
Cancellation
If mParks cancels an event, registrants will receive a full refund of their registration fees. However, mParks is not responsible for travel, lodging, or incidental expenses incurred by participants related to attending any event.
Refunds
For in-person events, refunds will be issued for cancellations received in writing at least ten (10) business days before the event start date, less a $25 processing fee. No refunds will be given for cancellations made fewer than ten (10) business days before the program start or for registrants who do not attend. Registrations can be transferred to another individual within the same agency at no additional charge if the request is submitted in writing at least five (5) business days before the start date.
For the Conference and Trade Show, refunds will be issued for cancellations received in writing at least ten (10) business days before the event start date, less a $50 processing fee. No refunds will be given for cancellations made fewer than ten (10) business days before the program start or for registrants who do not attend.
Registrations can be transferred to another individual within the same agency at no additional charge if the request is submitted in writing at least five (5) business days
before the start date.
For live virtual events, refunds will be issued for cancellations made in writing five (5) business days or more before the event's start date, less a $10 processing fee. No refunds will be given for cancellations received fewer than five (5) business days before the event, or for registrants who do not attend.
Registrations for virtual event recordings or self-paced courses are non-refundable and non-transferable.
If an event is modified, postponed, or rescheduled (for example, changes in format, location, duration, or delivery method), all registered attendees will be notified in advance. Registration fees will remain valid for the modified event. If an attendee decides not to participate due to a significant change (such as switching from in-person to virtual or significant schedule alterations), a full refund of the registration fee will be issued upon written request.
Conference Representation Policy
To ensure fairness and alignment with mParks membership guidelines, conference attendees may represent only the organization listed in their mParks member profile.
If you wish to represent or promote another organization or company, that entity must be formally registered as a Trade Show Vendor, and you must be listed as a contact on that vendor’s membership profile. We appreciate your cooperation in helping maintain an equitable and professional conference experience for all participants.
Attendee Release
On occasion, mParks provides attendee contact information to program partners, sponsors, and exhibitors of certain events. The information provided to program partners and exhibitors will be used solely to inform attendees of promotions and networking opportunities with these partners and exhibitors at the event. Attendee information is never given to any other parties. mParks does not sell attendee information.
Use of Image
Registration and attendance at, or participation in, mParks meetings, events, and other activities constitutes an agreement by the registrant to the use and distribution (both now and in the future) of the registrant or attendee’s image or voice in photographs, videos, electronic reproductions, and audiotapes of such events and activities by mParks and other third parties, including but not limited to the venue, sponsors, and strategic partners.
Responsible Consumption
Alcoholic and non-alcoholic beverages are served at some mParks events. mParks expects participants at our events to drink responsibly. mParks is not responsible for participants being overserved. mParks and venue staff have the right to deny service to participants for any reason and can require participants to leave for inappropriate conduct.
Conduct
mParks has a zero-tolerance policy for any form of discrimination or harassment, including but not limited to sexual harassment by participants or our staff at our meetings. If you experience harassment or are aware of any incidents of unacceptable behavior, mParks requests that you inform mParks Executive Director, Nichole Fisher, so that mParks may take the appropriate action.
Examples of unacceptable behavior include, but are not limited to:
- Harassment, intimidation, or discrimination in any form.
- Physical or verbal abuse of any attendee, speaker, volunteer, exhibitor, mParks staff member, service provider, or another meeting guest. Examples of verbal abuse include but are not limited to, verbal comments related to gender, sexual orientation, disability, physical appearance, body size, race, religion, national origin, inappropriate use of nudity and/or sexual images in public spaces or in presentations, or threatening or stalking any attendee, speaker, volunteer, exhibitor, mParks staff member, service provider, or another meeting guest.
- Disruption of presentations during sessions, in the trade show, or at other events organized by mParks at the meeting venue, hotels, or other mParks-contracted facilities, or throughout the virtual meetings.
- All participants must comply with the instructions of the moderator and any mParks virtual event staff.
- Presentations, postings, and messages should not contain promotional materials, special offers, job offers, product announcements, or solicitations for services. mParks reserves the right to remove such messages and potentially ban sources of those solicitations.
mParks reserves the right to take any action deemed necessary and appropriate, including immediate removal from the meeting without warning or refund, in response to any incident of unacceptable behavior, and mParks reserves the right to prohibit attendance at any future meeting, virtually or in person.
